Book DASH Taxi + Airport Express: Enjoy an Exclusive "Concierge Service"

From now until September 11, passengers who book a DASH Taxi and Airport Express discount combo to Hong Kong Station can exclusively experience our new "Concierge Service" for a seamless, hassle-free journey!

2 Major Upgrades for a Seamless Experience

• One App, Half-Price Tickets: Book your taxi and add on Airport Express ticket with 50% off — all in one easy step on the DASH App! No extra ticket redemption needed. Everything is done smoothly in just one app! (More info)

• VIP Concierge Service at Your Arrival: The moment your taxi arrives at Hong Kong Station, a dedicated Concierge Ambassador will greet you, assist with unloading your luggage, and personally escort you all the way to the In-Town Check-in counters or the Airport Express platform, letting you head to the airport stress-free.

  
  

Concierge Service Details

• Promotion Period: July 16, 2026 – September 11, 2026

• Service Hours: 7:00 AM – 4:00 PM daily

• Service Location: G/F, Airport Express Hong Kong Station (DASH TAXI Exclusive Drop-off Zone)

  
  

Special Weather Arrangements & Terms and Conditions

1. Inclement Weather Arrangements: In the event of Typhoon Signal No. 8 or above, or a Black Rainstorm Warning Signal is hoisted, this service will be suspended immediately. Please check the DASH App for the latest service updates and announcements.

2. This Concierge Service and promotion are only applicable to passengers who successfully book a taxi and purchase an Airport Express ticket to Hong Kong Station via the DASH App between now and September 11, 2026.

3. The Concierge Service operates daily from 7:00 AM to 4:00 PM daily, based on the actual arrival time of the taxi at the DASH TAXI Drop-off Zone at Hong Kong Station.

4. Each group of passengers can have a maximum of 2 standard luggage assisted by the service ambassador. For safety reasons, ambassadors reserve the right to refuse the handling of overweight, oversized, fragile, or dangerous goods.

5. Passengers must keep their valuables, travel documents, and cash with them at all times. MTR Corporation Limited and DASH shall not be held liable for any damage, loss, or theft of property incurred during the service.

6. The scope of assistance provided by the Concierge Ambassador is strictly limited to the In-Town Check-in counters or the Airport Express platforms within Hong Kong Station.

7. Service availability is subject to real-time traffic and crowd conditions at the venue. Waiting times may apply during peak hours. Passengers are advised to allow sufficient time for their journey to the airport. DASH and MTR Corporation Limited will not be responsible for any losses arising from delays caused by waiting at the venue.

8. The Contracts (Rights of Third Parties) Ordinance shall not apply to the terms and conditions herein.  

9. MTR Corporation Limited and DASH reserve the right to amend or terminate this promotion at any time without prior notice. In case of any dispute, the decision of DASH and MTR Corporation Limited shall be final.