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How D-ASH TAPXI works for Riders

No App Installation, No User Registration, No Lengthy Processing.

D-ASH TAPXI aims to revolutionize your experience in hailing and riding a taxi on the street. Here is how it works, step by step:

ANYTIME ONBOARD
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SLIDE TO PAY

After being onboard the taxi, the rider can touch the right screen of the D-ASH TAPXI terminal and slide the "D-ASH" button from left to right to begin the fare auto-settle verification process. 

TAP AND VERIFY

The rider will be prompted to tap any contactless credit card (VISA, MasterCard or Unionpay only) or Apple Pay, Google Pay, Samsung Pay, Huawei Pay on their Smartphone or Smart-watch to the left screen of the D-ASH TAPXI terminal. 

We will verify if the rider's choice of card is valid and has sufficient balance to settle at least a trip with fare below HK$150. 

INPUT NUMBER FOR RECEIPT

Once the chosen payment method is validated, the rider can then input mobile number to receive digital receipt via WhatsApp or SMS. 

If the taxi fare later become above HK$150, the D-ASH TAPXI terminal will prompt the rider to retap card to re-verify sufficient balance ($500) to auto-settle more expensive trip fare.

UPON ARRIVAL
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CONFIRM TRIP ENDED

Upon arrival at destination, before leaving the vehicle, the rider should check that the driver has properly ended the trip on the taxi meter and verify the taxi flag has flipped up as a proper indication.

LEAVE ANYTIME!

The rider can then leave the vehicle anytime, without worrying about handling changes or waiting for payment processing. D-ASH TAPXI platform will auto-settle the final fare and platform fee using the registered credit card credential.

RECEIPT IN HAND IN NO TIME

Once payment has been properly processed, D-ASH TAPXI platform will send a digital receipt via WhatsApp or SMS to the inputted number.

 

If there are any issues, the rider can WhatsApp or call our customer service for help. Our agents are available 9am-6pm everyday to resolve any issues. 

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